Effective Date: 11/11/2024
At Fortex Roofing & Exteriors Inc. (“Fortex,” “we,” “us,” or “our”), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services or visit our website.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information that you provide to us directly:
Full name
Email address
Phone number
Physical address
Payment details (e.g., credit card information)
1.2 Non-Personal Information
When you access our website, we may automatically collect non-personal information, including:
IP address
Browser type and version
Operating system
Referring website URLs
Pages viewed, time spent on pages, and other website usage statistics
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Delivering and managing our services
Communicating with you regarding inquiries, appointments, or project updates
Processing payments securely
Enhancing the functionality and performance of our website
Complying with applicable laws and regulations
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share your information in the following instances:
Service Providers: We may disclose information to trusted third-party vendors who assist us in business operations (e.g., payment processing, marketing support).
Legal Compliance: We may disclose information to law enforcement or government authorities when required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze site performance. You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain website features.
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, loss, alteration, or misuse. However, no system can be entirely secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
As a user, you have specific rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal or regulatory obligations.
Opt-Out: Opt out of receiving marketing communications from us.
To exercise these rights, please contact us at info@fortexroofing.com or call 800-505-0087.
7. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the updated effective date. We recommend reviewing this policy periodically to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
Fortex Roofing & Exteriors Inc.
6151 Radford Ave #275
North Hollywood, CA 91606
Email: info@fortexroofing.com
Phone: 800-505-0087
Thank you for choosing Fortex Roofing & Exteriors Inc. Your trust means everything to us, and we are committed to safeguarding your privacy.